Frequently Asked Questions
At INGRASSIA & SONS we want our customers to have the best buying experience ever. Currently we are accepting money orders, certified checks, wire transfers and all major credit cards.
DO YOU OFFER ANY PAYMENT PLANS?
INGRASSIA & SONS has become the forerunner in creative design and technical achievement with the use of extensive 3D print modeling for great depth of detail in every single piece we make. All of our pieces are custom-made in the United States of America. Please allow 3 to 5 weeks for manufacturing.
WHEN WILL MY ITEM BE SHIPPED?
Every piece of jewelry is shipped insured US Priority mail to all addresses in the Continental U.S. Gift boxes are included at no extra charge.Tracking information will be sent via email.
WHAT IS YOUR SATISFACTION POLICY?
We are confident our rings will satisfy you because we ensure that every piece meets the highest criteria. 14 day return policy with 25% restock fee. 30 days starts day of transaction. Excludes damage ,custom work, wax fees.
Care? Sterling silver should not be showered with.Take off when washing with soap or working with hands. Certain common house hold chemicals will oxidize ring and change color of the metal. Store from U/V light when not wearing.